Terms And Conditions
1. Description of Goods
Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate, we do not accept liability for any inaccuracies, errors or omissions. Colours may vary slightly from those shown on the website due to the limitations of Internet technology.
In line with our policy of continuous product improvement, GA Solar reserves the right to change, vary or alter the product specification without prior notification.
2. Payment Methods & Prices
You may purchase products from this site using Payfast and all major credit and debit cards. All other payment methods must be agreed before purchase.
For any queries on payment please call us: 078 878 6940
All prices are in South African Rands (ZAR)
Prices are subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price.
Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.
3. Delivery Arrangements
Normal delivery is within three to five business days subject to availability. We will notify you if your goods are not able to be dispatched within this timescale. Where goods are temporarily out of stock we will contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product.
Any delivery times quoted are estimates, based on availability and normal delivery time, in working days.
All products supplied are covered by a manufacturer’s guarantee. Terms and conditions vary from product to product.
5. Your Right To Cancel
You have the right to cancel your order within seven working days of delivery and return the goods supplied to us for a refund of the price of the goods. You must notify us in writing during this period of your intention to cancel by
Any goods supplied must be returned to address above at your own expense within the seven days of your notice to cancel. Providing the goods are returned in their original condition.
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning the goods. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If, however, the goods are faulty then the postage costs will be refunded.
6. Customer Service
Should you have a complaint with the service or product we provide please contact Customer Services by e-mail:
Telephone: 078 878 6940
We aim to:
• Acknowledge complaints within 5 working days
• Advise you how long it will take to resolve the complaint
• Keep you informed throughout the process
7. Trademarks and Copyright
ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.
Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods (including your credit / debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software.
9. Privacy Statement
This privacy statement applies solely to information collected through this website.
10. Information Collection and Use
We are committed to protecting your privacy. We will not sell, share, or rent this information to other vendors other than as disclosed in this statement. During the registration or ordering process we collect some or all of the following information:
• Your name and address
• Your contact telephone numbers (to enable us to contact you in the event of a query)
• Your e-mail address
• SolarShop does not hold your information for credit / debit card purchases, all purchases are processed via Payfast